Returns Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags, labels etc. attached.


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Return Process

To return an item, place item in its original packaging and include your proof of purchase (invoice in original mailed package). Fill out Refund/Exchange section on invoice & place this in your return package. Then mail your return to the following address:

Brew Distill Ferment
Attn: Returns
51 Main Road
Moonah, Tasmania 7009

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


The following items cannot be returned or exchanged:
Used or opened items which cannot be resealed to original state for re-sale.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


If you have any questions concerning our return policy, please contact us at:
(03) 6278 3881

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